Privacy Policy
How HJV collects, uses and protects your personal data. Last updated October 2026.
Who we are
This Privacy Policy explains how HJV Momentum Sdn Bhd (Company No. 201801016675 (1278691-U)) and its service brands, including MyMember and our Executive Training & Tours programmes (together “HJV”, “we” or “us”), collect, use and protect personal data through hjvasia.com and when you contact us.
We handle personal data in line with Malaysia’s Personal Data Protection Act 2010 (PDPA) and its amendments.
What we collect
When you fill in a form, message us on WhatsApp, email us or meet us, we may collect:
- Your name, phone or WhatsApp number, email address and country
- Your company, university or organisation, and your role
- The service you are interested in and the details you choose to share in your message
- For an engagement, the documents a government application needs, such as passport copies, academic records and company documents
- Basic technical data such as your browser type and pages visited, to keep the website working
Why we use it
- To reply to your enquiry and advise you on the right service
- To prepare and submit applications you have engaged us for, to the relevant government agencies
- To send you updates about your case, our services or events, which you can opt out of at any time
- To keep records required by law, and to protect our legitimate business interests
Who we share it with
We do not sell your personal data. We share it only when needed to deliver our services, with:
- Government agencies handling your application, such as the Immigration Department of Malaysia, the Expatriate Services Division (ESD), Education Malaysia Global Services (EMGS) and the Malaysian Investment Development Authority (MIDA)
- Our partner company secretary, universities and training partners, where your engagement involves them
- Service providers who help us run our business, such as email, WhatsApp (Meta), website hosting and cloud storage providers
- Authorities, where the law requires it
Transfers outside Malaysia
Some of our service providers store data on servers outside Malaysia. Where this happens, we take reasonable steps to make sure your data receives a level of protection comparable to the PDPA.
How long we keep it
We keep personal data only as long as needed for the purpose it was collected for, or as long as the law requires, and then delete or anonymise it.
How we protect it
We use reasonable technical and organisational measures to protect personal data from loss, misuse and unauthorised access. Only staff who need the data for their work can access it.
Your choices and rights
You may ask to access or correct your personal data, withdraw your consent, or stop receiving marketing messages. If you withdraw consent, we may not be able to continue a service that depends on that data.
Giving us your details is voluntary, but without them we may not be able to reply to you or act on your behalf.
Cookies and website data
The website remembers your language choice in your own browser. Fonts are loaded from Google Fonts, which may record your IP address. We do not use advertising cookies.
Changes and contact
We may update this policy from time to time. The date at the top shows the latest version.
For any request or question about your personal data, contact us at hoh@hjvasia.com, +60 12-208 6956, or 3-33A, The Scott Garden, 289 Jalan Klang Lama, 58100 Kuala Lumpur.
If there is any difference between language versions of this policy, the English version applies.